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RobynCallC      
Call Center Analyst Consultant      
This is a minimum 6 month contract role, more like 1 year with the possiblility of a permanent hire. Sharp young go-getter well organized, good documentation skills, good customer skills, follow through level 1,2, desktop, laptop, XP, WIndows7, Remote You will need some sort of ticketing systems experience like remedy. Knowledge of networking windows AD, SCCM.

CJ-SysSup2      
Systems Support Analyst      
Prestigious Enterprise Company is currently seeking a Systems Support Analyst. Candidate is responsible for providing the highest level of timely technical support and customer service to senior executive leadership. This highly visible position will manage a variety of issues across many systems and devices. At times it may be necessary for the person in this position to travel on a national or international basis. Travel is estimated to be less than 10%. Because the person will be working with senior executives it is critical that this person possess the highest level of attention to detail, an acute sense of urgency, a strong customer service focus, and expert technical knowledge. Responsibilities Specific responsibilities include, but are not limited to: Provide technical support and one-on-one assistance to senior leadership in a timely manner Trouble shoot a variety of complex problems (for domestic as well as international situations) including but not limited to: All aspects of connectivity ex. 3G/4G, WiFi, smart phone, VPN, Citrix, VOIP, Video conferencing etc. General productivity applications e.g. Microsoft Word, Power Point, Excel, Visio, Lync, Exchange/ Outlook All aspects of hardware ex. laptops/PDA/smart phones (Android and Apple), etc. Takes ownership of issues and act as a liaison in order to conduct root cause analysis to completely resolve all issues permanently and in a timely fashion Anticipating potential issues and working to resolve them proactively before they become a problem Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software Collaborate with first level Microsoft technical support engineers Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems Confer with staff, users, and management to establish requirements for new systems or modifications Assist with general help desk and system support duties as needed Develop training materials and procedures, and/or train users in the proper use of hardware and software Read trade magazines and technical manuals, and attend conferences, training, and seminars to maintain knowledge of hardware and software Answer users' inquiries regarding computer software and hardware operation to resolve problems Experience Candidates should possess the following: Must have a minimum of 3+ years of technology support experience, preferably working with C-suite clients Bachelors in Computer Science or equivalent degree with experience. Deep technical knowledge working across multiple applications, operating systems and devices is required Expert knowledge of email exchange systems Experience at an Investment/Asset Management or Real Estate high-performing, results-focused organization is strongly preferred Excellent communication and interpersonal skills are required as this position will work directly with the executive team. Candidate should be an expert with multiple devices, operating systems and applications Experience with networks, VOIP, systems security required, as is experience with Microsoft technologies including Office, Exchange, SQL, Internet Explorer and others. Sense of urgency, ability to trouble shoot complex problems is required Should be a confident self-starter who requires minimal supervision, is comfortable with ambiguity and is very adaptable

CJ-SysSup      
Systems Support Analyst      
Prestigious Enterprise Company is currently seeking a Systems Support Analyst. Candidate is responsible for providing the highest level of timely technical support and customer service to senior executive leadership. This highly visible position will manage a variety of issues across many systems and devices. At times it may be necessary for the person in this position to travel on a national or international basis. Travel is estimated to be less than 10%. Because the person will be working with senior executives it is critical that this person possess the highest level of attention to detail, an acute sense of urgency, a strong customer service focus, and expert technical knowledge. Responsibilities Specific responsibilities include, but are not limited to: Provide technical support and one-on-one assistance to senior leadership in a timely manner Trouble shoot a variety of complex problems (for domestic as well as international situations) including but not limited to: All aspects of connectivity ex. 3G/4G, WiFi, smart phone, VPN, Citrix, VOIP, Video conferencing etc. General productivity applications e.g. Microsoft Word, Power Point, Excel, Visio, Lync, Exchange/ Outlook All aspects of hardware ex. laptops/PDA/smart phones (Android and Apple), etc. Takes ownership of issues and act as a liaison in order to conduct root cause analysis to completely resolve all issues permanently and in a timely fashion Anticipating potential issues and working to resolve them proactively before they become a problem Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software Collaborate with first level Microsoft technical support engineers Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems Confer with staff, users, and management to establish requirements for new systems or modifications Assist with general help desk and system support duties as needed Develop training materials and procedures, and/or train users in the proper use of hardware and software Read trade magazines and technical manuals, and attend conferences, training, and seminars to maintain knowledge of hardware and software Answer users' inquiries regarding computer software and hardware operation to resolve problems Experience Candidates should possess the following: Must have a minimum of 3+ years of technology support experience, preferably working with C-suite clients Bachelors in Computer Science or equivalent degree with experience. Deep technical knowledge working across multiple applications, operating systems and devices is required Expert knowledge of email exchange systems Experience at an Investment/Asset Management or Real Estate high-performing, results-focused organization is strongly preferred Excellent communication and interpersonal skills are required as this position will work directly with the executive team. Candidate should be an expert with multiple devices, operating systems and applications Experience with networks, VOIP, systems security required, as is experience with Microsoft technologies including Office, Exchange, SQL, Internet Explorer and others. Sense of urgency, ability to trouble shoot complex problems is required Should be a confident self-starter who requires minimal supervision, is comfortable with ambiguity and is very adaptable

sb-syssup      
Systems Support Specialists      
Enterprise Financial Services Firm seeks Systems Support Specialist for their Executive Office in Louisville, KY. The Systems Support Specialist position has responsibility for providing the highest level of timely technical support and customer service to senior executive leadership. This highly visible position will manage a variety of issues across many systems and devices. At times it may be necessary for the person in this position to travel on a national or international basis. Travel is estimated to be less than 10%. Because the person will be working with senior executives it is critical that this person possess the highest level of attention to detail, an acute sense of urgency, a strong customer service focus, and expert technical knowledge.

      
Linux and Storage System Engineer      
Prestigious Financial Investment Firm is currently seeking a Systems Engineer who is strong in Linux / UNIX and Storage. Any Windows or VMware experience is a plus. Individual will be responsible for the day-to-day support, implementation, analysis, troubleshooting, monitoring and reporting of infrastructure technologies in scope. This position will be accountable to implement & execute tasks in the enterprise infrastructure, provide engineering solutions, and develop standards for operational usage and support across the Enterprise for technologies in scope as defined by the Infrastructure Engineers and Architects. The technologies within the scope of this position include the full range of Infrastructure technologies including server, distributed computing hardware, systems management, application infrastructure, and enterprise level storage and related operating system & supporting technologies. Responsibilities " Implementation, management, analysis, administration and monitoring of infrastructure technologies in scope " Guide and cross-train staff members to take on greater responsibility and become effective counter-parts to senior-level engineers. " Monitor, troubleshoot and correct operating system issues " Build and implement physical and virtual servers " Keep servers up to date with the latest security patches " Configuration and capacity management of server and storage infrastructure " Maintain and develop documentation of existing environments as well as update/create new for new implementations " Establish and maintain strong collaborative relationships with strategic partners from within IT Systems Management, Architecture & Planning, Business Partner Manager, Project Management, Business Application Management, IT Security Management, IT Vendor Management, business units as well as all external outsourced IT infrastructure service providers " Participate in the development and deployment of standards used by business applications for the technologies in scope " Participate in the development and deployment of technology lifecycle & roadmap for the technologies in scope, including technology absorption & risk, technology refresh, migration & retirement strategies. " Develop and configure monitoring to ensure system uptime and availability of production servers/applications " Monitor, report and present key infrastructure performance metrics for technologies in scope to IT Operations " Available 24x7 and participate in rotational on-call within team as needed for problem resolution, system maintenance and unforeseen incidents. " After hours, weekend work required during off-hours maintenance windows " Ensure proper infrastructure monitoring, alerting, and reporting for server, storage and network infrastructure. " Troubleshoot and resolve escalated issues " Developing and maintaining processes, tools, and documentation in support of the production environment QUALIFICATIONS: " At least 5 years of experience in selecting, implementing, troubleshooting and supporting infrastructure technologies & services, infrastructure consolidation and related technologies in medium to large sized environments. " Excellent communication and interpersonal skills including the ability to build consensus and to influence colleagues and senior management. " 3+ years of system administration experience working in a UNIX or LINUX business environment with good knowledge of the UNIX or LINUX operating system. The position requires experience working in a heterogeneous environment containing UNIX, Linux and Windows systems " 5+ years of Enterprise Storage and SAN Administration " 5+ years of SAN fabric administration " 5+ years of Windows 2003/2008 Server and Network administration " 5+ years of experience with VMware ESX virtual environments and technologies " 5+ years of HP Server hardware configuration and maintenance " Experience with DNS, LDAP, DHCP and Active Directory technologies " Networking fundamentals with routers, switches, firewalls and load balancers " Exposure to Disaster Recovery technologies such as VMware SRM, Double-Take, SAN replication " Experience in server and operating system performance tuning, optimization and maintenance " Experience in Linux/Unix Shell Scripting " HP-UX Unix experience a plus " RedHat Linux experience a plus " Hitachi SAN (USP-V, VSP, AMS) experience a plus " Brocade SAN Switch experience a plus " Symantec NetBackup and Backup administration experience a plus " Bachelors degree in related field required

CJ-Exchange365      
Office 365 Exchange Engineer      
***Position requires local travel to client sites in the Chicago area*** Prestigious Microsoft Gold Partner Firm is currently seeking a permanent Office 365 and Exchange Engineer, preferably with some VMware experience, but not a must. Candidate will have strong experience with design, implementation, migration, and support of Microsoft Server and Messaging Technologies. Responsibilities: Perform system design, implementation, and migration of Microsoft Exchange and Office 365 Messaging systems. Establish system monitoring alerts and manage ongoing maintenance of those alerts Work with the software engineering team for hardware requisition and provisioning Qualifications: 5+ years experience working with Windows Server and Exchange 2007/2010 and strong migration to 2010 experience. Office 365 migration experience VMware, Hyper-V, Citrix, and/or Cisco experience preferred Ability to maintain server hardware and troubleshoot and resolve production problems Must have proven technical problem solving Excellent oral and written communication skills Excellent documentation and knowledge management skills

vmwareUCS      
Senior VMware UCS System Engineer      
Prestigious Fortune 500 Company is in need of a Senior VMware Engineer who has strong UCS experience. This individual will be responsible for the design, implementation and support of the VMware infrastructure for the corporate campus in Chicago and field locations around the country. You will define, maintain, communicate, and implement standards consistent with established architecture and strategy. In this role, you will be part of the VMware and Cisco UCS Team and will work closely with the following teams: " Open Systems, Windows Server, and various others to provide a virtual platform for RHEL, Windows, and appliances using VMware ESXi . " Network and Storage teams to create/support the virtual platform " Desktop Support as part of supporting the overall virtual desktop infrastructure " Onsite 24/7 Enterprise Operations Center to enable them to provide level 1 support. " Project Management Office to create high-level resource plans used to staff projects. " Enterprise Architecture to create capability roadmaps and perform vendor evaluations " Team members who are SMEs for our Cisco UCS implementation " Various application teams as part of performance evaluation and tuning Outside of ESXi the Team utilizes other software products such as VMware vCOPs to manage the virtual infrastructure performance and capacity, vCenter Orchestrator to automate routine VMware tasks and the provisioning of Windows and RHEL systems, and will soon deploy and support Veeam Backup as the primary mechanism for backing-up all virtual machines. Qualifications: As a VMware Systems Engineer Lead, you should have 5+ years progressive x86 server, VMware, and either RHEL or Windows experience. 2+ years experience with Cisco UCS is also required. In addition, you should have a Bachelors Degree in a related technical field or similar discipline. " Ability to design and implement an enterprise-wide virtual infrastructure using ESXi v5 " Ability to design and implement an enterprise-wide Cisco UCS solution " vSphere and vCenter " Distributed virtual switch configuration " HA, DRS, server and storage vMotion " SAN and disk configuration and troubleshooting " Network configuration and troubleshooting " Capacity management and system tuning " Experience with vSphere Auto Deploy " VMware Horizon View " Ability to lead a technical project team to design new solutions " Ability to interface with project managers to provide plans and estimates for complex tasks " Ability to manage demand in concurrent projects to plan " Ability to instill quality in every aspect of the job function

CJ-VMeng      
Sr. VMware UCS Systems Engineer      
Sr. VMware UCS Systems Engineer Prestigious Fortune 500 Company is currently seeking a Sr. VMware Systems Engineer with UCS experience. Candidate will be responsible for the design, implementation and support of the VMware infrastructure for the corporate campus in Chicago and field locations around the country. You will define, maintain, communicate, and implement standards consistent with established architecture and strategy. In this role, you will be part of the VMware and Cisco UCS Team and will work closely with the following teams: Open Systems, Windows Server, and various others to provide a virtual platform for RHEL, Windows, and appliances using VMware ESXi . Network and Storage teams to create/support the virtual platform Desktop Support as part of supporting the overall virtual desktop infrastructure Onsite 24/7 Enterprise Operations Center to enable them to provide level 1 support. Project Management Office to create high-level resource plans used to staff projects. Enterprise Architecture to create capability roadmaps and perform vendor evaluations Team members who are SMEs for our Cisco UCS implementation Various application teams as part of performance evaluation and tuning Outside of ESXi the Team utilizes other software products such as VMware vCOPs to manage the virtual infrastructure performance and capacity, vCenter Orchestrator to automate routine VMware tasks and the provisioning of Windows and RHEL systems, and will soon deploy and support Veeam Backup as the primary mechanism for backing-up all virtual machines. Qualifications: As a VMware Systems Engineer Lead, you should have 5+ years progressive x86 server, VMware, and either RHEL or Windows experience. 2+ years experience with Cisco UCS is also required. In addition, you should have a Bachelors Degree in a related technical field or similar discipline. Ability to design and implement an enterprise-wide virtual infrastructure using ESXi v5 Ability to design and implement an enterprise-wide Cisco UCS solution vSphere and vCenter Distributed virtual switch configuration HA, DRS, server and storage vMotion SAN and disk configuration and troubleshooting Network configuration and troubleshooting Capacity management and system tuning Experience with vSphere Auto Deploy VMware Horizon View Ability to lead a technical project team to design new solutions Ability to interface with project managers to provide plans and estimates for complex tasks Ability to manage demand in concurrent projects to plan Ability to instill quality in every aspect of the job function

o365      
Senior Office 365 and Exchange Engineer      
Prestigious professional services firm is seeking an individual who is strong in Microsoft Office 365. Must have Cloud experience, Office 365 experience, and networking experience. Preferably someone who has experience doing Exchange 2003-2007-2010 migrations and then got into Office 365 migrations. This individual will be working for a Microsoft Gold Partner and will be doing local Chicagoland travel doing Office 365 migrations/implementations, exchange migrations and other windows server work. This role does not require any overnight or out of the Chicago area travel, you will be home every single evening. Join a great growing organization with an opportunity to work on the latest and greatest Microsoft technologies. Qualifications: " Must have strong 2003 & 2008 Windows Server experience " Experience with Networking " Cloud Experience " Exchange migration experience, 2003-2007, or 2007-2010. " Must have experience doing an Exchange to Office 365 migration " Office 365 exposure from a setting up and implementing standpoint " Must have experience with Active Directory, Active Directory Federation Services (ADFS) " Need a strong background in Microsoft Products, specifically the ones pertaining to email " Any Lync, SharePoint or Cloud migration experience is a plus

      
Senior Windows Engineer - Exchange, VMware      
**Must be a US Citizen or Green Card holder** **Position requires local travel to clients sites in northern IL and southern WI (Milwaukee area)** Professional Services Firm located in Oak Brook, the western suburbs of Chicago, is looking for a strong well rounded Windows Engineer who has experience with Exchange, VMware and preferably Office 365 and storage and networking technologies. This person will be handling their clients in the northern Illinois area and southern Wisconsin area. Also preferably System Center and Citrix experience. They are looking for a windows engineer who is also very strong in exchange migrations, Virtualization (VMware, Hyper-V Citrix) and any other Networking or Storage technologies. An MCITP certification is very highly desired. Qualifications: " 5+ Years experience with windows technologies " MCITP Certification (preferred) " Must be able to build and troubleshoot windows servers " Must have strong Windows Server build, deployment, and implementation skills " Strong with Exchange migrations (03, 07 and 10) " Experience with Office 365 is preferred " Well versed in all windows technologies (AD, Exchange, Windows server) " Must be able to upgrade, tune, and maintain Windows server environments " Must be strong in trouble shooting windows servers " Strong Citrix experience is required " Must be able to build and manage Hyper-V or VMware servers " Experience with System Center and Citrix is preferred " Storage technology experience is a plus " Any Cisco router or firewall knowledge is extremely desired

CJ-WinConP      
Windows Exchange VM Engineer      
***Position requires local travel to client sites in the Northern Chicago/Southern Wisconsin area*** Prestigious Microsoft Gold Partner Firm is currently seeking a permanent Windows Exchange VM Engineer., preferably with some Office 365 experience, but not a must Candidate will have strong experience with design, implementation, migration, and support of Microsoft Server and Messaging Technologies. Responsibilities: Perform system design, implementation, and migration of Microsoft Exchange 2010 Messaging systems. Establish system monitoring alerts and manage ongoing maintenance of those alerts Work with the software engineering team for hardware requisition and provisioning Qualifications: 5+ years experience working with Windows Server and Exchange 2007/2010 and strong migration to 2010 experience. VMware, Hyper-V, Citrix, and/or Cisco experience preferred Ability to maintain server hardware and troubleshoot and resolve production problems Must have proven technical problem solving Excellent oral and written communication skills Excellent documentation and knowledge management skills

sb-win-ob2      
Senior Windows VMware Exchange Engineer      
Role involves some travel to client sites in the Northern IL/Southern Wisconsin-Milwaukee areas. Prestigious Microsoft Gold Partner Firm seeks an experienced Windows/Exchange/Virtualization Engineer. Candidate will have strong experience with design, implementation, migration, and support of Microsoft Messaging Technologies. The candidate will be involved in supporting clients in migrating Microsoft Exchange 2010/2013. The ideal candidate will have a strong background in a hands-on role, supporting a userbase of atleast 200. Qualifications: Strong Windows Server Engineering experience 5+ years experience working with Exchange 2010/2013 and strong migration to 2010/2013 experience. Experience with Office 365/SCCM will be a plus. Open to travel around 25% in and around Northern IL/Southern WI Strong VMware/Hyper-V virtualization experience Experience working with Microsoft Technologies in Windows environment Excellent communications and presentation skills.
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