Location Type: Hybrid
Travel: 0%
Visa Requirement:
US Citizenship / Permanent Resident
Recruiter: Steven Delvalle
Email: sdelvalle@requesttechnology.com


Contract – IT Hardware Management (HAMPro)

Rate: open

Location: Chicago, IL or Dallas, TX

Hybrid: 3 days on-site, 2 days remote



  • Hardware management experience within ServiceNow.
  • 3+ years’ experience with HAMPro, AssetTrack, dcTrack and other hardware management software.
  • Experienced in Mainframe, Windows, Unix, Linux, datacenter, cloud, EC2 environments.
  • Knowledge of Hardware Asset lifecycle from request to disposal.
  • Knowledge of inventory process and controls including asset tagging and data cleansing.



  • Support the management and performance of IT Asset Management, and subsequently IT Service Management (ITSM), solutions that will effectively and efficiently support the strategic objectives and operational needs.
  • Support the population and maintenance of the ServiceNow Software Hardware Management (HAM) Database.
  • Provide services to the ITSM team and will be responsible for the day-to-day activities relating to hardware asset management, including procurement and onboarding documentation, asset tracking, auditing, and disposal, to ensure compliance with procedures and standards.
  • Collaborate with the rest of the ServiceNow platform team, Configuration Management team, Discovery team, ITSM team and Software Asset Management (SAM) team members on various technical integrations.

Tagged as: asset management, hampro, hardware management, itsm, SAM, servicenow